Recent Posts

Smoke Alarms: Life Savers for your Business

1/18/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In businesses, smoke alarms should be on each level of your business and in high fire risk areas, i.e. kitchens, break rooms with appliances, rooms with fireplaces, lanterns, space heaters, etc.*

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your business has a fire emergency plan in place and conduct regular fire drills with your employees. For more information on Emergency Preparedness, contact your SERVPRO® of Carrollton at 770-258-7557.

Courtesy of Restoration Newsline Vol 15, Iss 2

*https://www.vectorsecurity.com/bizblog/how-to-select-the-right-fire-and-smoke-detectors-for-your-business

24 Hour Emergency Water Damage Service

1/17/2018 (Permalink)

SERVPRO of Carrollton is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 770-258-7557

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carrollton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carrollton

SERVPRO of Carrollton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration!

1/17/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Carrollton basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 770-258-7557

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Carrollton and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 770-258-7557

Does Your Carrollton Home Have a Mold Problem

1/17/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 770-258-7557

Carrollton Smoke & Soot Cleanup

1/17/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Carrollton will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 770-258-7557

Restoring your Carrollton Commercial Property After a Water Damage Event

1/17/2018 (Permalink)

Flooding and water damage events at Carrollton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Carrollton

SERVPRO of Carrollton specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Dangers of Extreme Cold

1/8/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.

Even scarier? Fifty-three people died and three were injured due to extreme cold the same year.

It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone's body temperature is below 95 degrees Fahrenheit, seek medical attention immediately. 

To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

*Courtesy of Restoration Newsline Vol 29, Iss 1

Carbon Monoxide: A Silent Killer

9/25/2017 (Permalink)

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO,
is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It
is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups—
including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems—being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters,
clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage
    doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home
    or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the
    home.

*Courtesy of Restoration Newsline Vol 15, Iss 8

Be Disaster Aware! Take Action Now!

9/11/2017 (Permalink)

Storm Damage Be Disaster Aware! Take Action Now! Hurricane Irma 2017

The regular occurrence of natural disasters demonstrates the importance of being prepared or any emergency or disaster. While each situation is unique, your family can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are measures you and your family can take to start getting ready. A commitment to
begin planning today will help support your family, home, and the community. Review the following questions to learn if your family and home is prepared.

Be Informed

Do you know what kind of emergencies might a ffect your home or daily life? Do you know what you and your family will do in an emergency situation?

Prepare Your Emergency Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

Practice the Emergency Plan

Have you practiced your plan recently? Does your family know where to go in the event of a natural disaster? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Home

Have you conducted a room-by room walk-through to determine what safety measures can be taken?

Improve Cyber Security

Have you installed a firewall on your computer? Do you regularly update your antivirus software?

If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare
your family and home for an emergency or natural disaster.

*Courtesy of Restoration Newsline Vol 15, Iss 9

"Ready for Whatever Happens"

7/11/2017 (Permalink)

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.” With a network of more than 1,700 Franchises, the SERVPRO® System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team® is trained and equipped to handle the largest storms and highest flood waters. Providing
experience, manpower, equipment, and other resources, the Disaster Recovery Team® assists your local SERVPRO® Franchise Professionals. SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events. In the
aftermath of a disaster, there is only one objective: to help you make it “Like it never even happened.”

2016 East Tennessee Wildfires: One of the largest in the history of Tennessee, the Great Smoky Mountains wildfires burned more than 17,000 acres and about 2,500 structures in November 2016. The 12 crews that were dispatched worked a total of 78 jobs, where they mitigated over $1 million in damages.

2016 Hurricane Matthew: Following the East Coast from Florida up to North Carolina, this hurricane caused major flooding, primarily as rivers rose in Eastern North Carolina. SERVPRO®
had 169 crews dispatched. These crews took on more than 1,050 jobs and over $7.5 million in damages.

2016 Louisiana Flooding: Catastrophic flooding occurred in Southern Louisiana where rainfall measured 20 inches or more total, falling at a rate of more than 2-3 inches per hour in some places. This caused rivers and inland waterways to rise to record levels. The Disaster Recovery Team® responded to over 830 jobs with 185 crews.

2016 Houston, TX Flooding: In April, a nearly stationary mesoscale convective system developed
over Houston, resulting in widespread rainfall rates of 2-4 inches per hour. This was a historic
flooding event for Harris County, which saw a total of nearly 18 inches of accumulated rainfall. The Storm Team dispatched 81 crews to over 360 jobs, mitigating over $3 million in damages.

2015 Siberian Express: Record subzero temperatures caused major problems for a large portion of the country stretching from Florida to Maine. The Midwest also experienced record breaking low temperatures, resulting in frozen pipes and ice dams causing major problems for residents. The Storm Team dispatched a total of 257 crews from 108 Franchises to assist local SERVPRO® Franchises completing nearly 2,000 jobs.

2014 Mid-Atlantic Flooding: Rainfall rates up to 2 inches per hour caused major flash flooding stretching from Northeast Ohio all the way to Portland, Maine. Eastern Michigan and Baltimore,
Maryland, were also impacted, creating over 1,381 jobs for the Storm Team to produce. A total of 82 SERVPRO® Franchises and 173 crews mitigated over $4.3 million in damages while
assisting the local Franchises.

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, panning from east of the Rocky Mountains to as far south as central Florida, affecting all or part of 39 states and 70% of the SERVPRO® Franchise System.

2013 Colorado Floods: Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder, and surrounding Colorado mountain communities. The Disaster Recovery Team® responded with 109 crews from 48 Franchises to assist the local SERVPRO® Franchises in the emergency response.

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team®
placed nearly 1,000 crews in affected areas, representing over 300 SERVPRO® Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon, and Washington.

*Courtesy of Restoration Newsline Vol 15, Iss 7